18jl casino Privacy Policy

1. Who This Policy Applies To

This Privacy Policy applies to all registered players and visitors of 18jl casino, accessible at 18jlcasino.net. By creating an account or using the platform, you acknowledge that you have read and understood how we handle your personal information as described here.

18jl casino is an online gaming platform serving players in the Philippines. All data collection, processing, and storage practices described in this policy are carried out with Philippine players in mind.

2. What Information We Collect

We collect personal information from you in the following ways:

Information You Provide Directly

• Full name, date of birth, and residential address
• Email address and mobile number
• Government-issued identification documents (for KYC verification)
• Proof of address documentation
• Payment account details associated with your chosen deposit and withdrawal methods

Information Generated by Your Activity

• Account login history, session timestamps, and device information
• Game activity, bet history, and transaction records
• OTP usage and account security events
• Customer support communications
• IP address and general location data at the time of access

Technical and Browsing Information

• Browser type and version
• Operating system and device model
• Pages visited on the platform and session duration
• Referring URL if you arrived from another page

3. How We Use Your Information

The information we collect is used specifically for the following purposes:

4. Information Sharing and Third Parties

18jl casino does not sell your personal information to third parties. We do not share your data for third-party marketing or advertising purposes.

Limited data sharing occurs only in the following circumstances:

• Payment processors: Your payment account details and transaction amounts are shared with the payment service handling your deposit or withdrawal. These providers operate under their own privacy and security policies.
• Identity verification services: Your KYC documents may be processed by a third-party verification provider to confirm your identity. These providers are contractually bound to handle your documents with appropriate security measures.
• Legal and regulatory requirements: We may disclose information to authorities when required by Philippine law or in response to a valid legal process.
• Fraud and security investigation: Information may be shared with security service providers when we detect or investigate suspected fraudulent or illegal activity on an account.

5. Cookies and Tracking

18jl casino uses cookies and similar browser-based technologies to support platform functionality and improve your experience. Cookies used on the platform serve the following purposes:

• Session cookies: Keep you logged in during your gaming session and store session preferences such as your last visited game category.
• Security cookies: Help identify your device and detect unusual login activity that may indicate unauthorised access attempts.
• Analytics cookies: Collect anonymised data on how pages are accessed and used, helping us identify and fix technical issues.

You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of your account, including the ability to remain logged in during a session.

6. Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable legal, anti-money laundering, and accounting obligations. When data is no longer required, it is securely deleted or anonymised.

If you close your account, we retain certain records — including KYC documents and transaction history — for the minimum period required under Philippine law and applicable financial regulations.

7. Your Data Rights

Under applicable Philippine data privacy law, you have the following rights regarding your personal information held by 18jl casino:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to correction: If your personal information is inaccurate or outdated, you may request that we update it.
• Right to object: In certain circumstances, you may object to how we process your data.
• Right to erasure: You may request deletion of your personal information, subject to legal retention requirements that may prevent full deletion.

To exercise any of these rights, contact us at [email protected] with your request. We will respond within a reasonable time.

8. Account Security Responsibilities

While 18jl casino takes significant steps to protect your account and data, you are also responsible for maintaining the security of your account. This includes keeping your login credentials confidential, not sharing your account access with others, and notifying us immediately if you suspect unauthorised access to your account.

We use OTP (one-time password) authentication as part of our standard login and transaction verification process. Never share an OTP with anyone claiming to be 18jl casino support — our team will never ask you for your OTP.

9. Children and Minors

18jl casino is strictly a 21+ platform. We do not knowingly collect or process personal information from individuals under the age of 21. If we become aware that an account was created by someone under age, we will close the account and delete the associated data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. Updated versions will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of the platform after updates are posted constitutes acceptance of the revised policy.

11. How to Contact Us

If you have questions about this Privacy Policy, your personal data, or how to exercise your data rights, please contact us at [email protected]. You can also visit our FAQ page for answers to common account and privacy questions.